Dexra ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or engage our services.
1. Information We Collect
We collect information you provide directly to us — such as your name, company, email address, phone number and any project details you share via our contact form or email. We also collect limited technical information automatically (IP address, browser type, pages visited) to operate and improve the site.
2. How We Use Your Information
- Respond to enquiries and provide the services you request.
- Send project updates, proposals and (with consent) occasional service updates.
- Improve our website, services and client communications.
- Comply with legal obligations and enforce our terms.
3. Legal Basis (UK GDPR)
We process personal data on the bases of (a) your consent, (b) the performance of a contract with you, (c) our legitimate interests in operating and marketing our business, and (d) compliance with legal obligations.
4. Sharing Your Information
We do not sell your personal data. We share information only with trusted processors (e.g. email, CRM and hosting providers) under appropriate data-processing agreements, or when required by law.
5. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes it was collected for, including satisfying any legal, accounting or reporting requirements.
6. Your Rights
Under UK GDPR you have the right to access, correct, delete, restrict or object to the processing of your personal data, and the right to data portability. To exercise these rights, contact us at dominic@dexra.cloud.
7. Cookies
Our website uses a small number of cookies to enable core functionality and measure basic usage. See our Cookie Policy for details and how to manage them.
8. Security
We use appropriate technical and organisational measures to protect personal data. No transmission over the internet is 100% secure, but we work to protect your information at every stage.
9. Contact
Questions about this Privacy Policy or your data can be sent to dominic@dexra.cloud, or by post to 21 Woodthorpe Road, TW15 2RP, United Kingdom.